Skip to content
AdletMayer

Delivery Policy

What to expect between placing an order and having access in hand.

How fast

Delivery starts as soon as payment is confirmed, in your support ticket. How long it takes depends on the service and on how quickly any details we ask for come back. We keep you updated in the ticket rather than leave you wondering.

How you receive it

As soon as payment is confirmed, a support ticket opens automatically in your dashboard. Your login details or upgrade confirmation are sent there, and we also email you, so there's always a written record you can refer back to.

Spotify

You choose at checkout, before you pay. Either we upgrade your own existing Spotify account (you enter its email at checkout and send its password in your support ticket after payment), or we set up a new Spotify account for you and send its login in your support ticket.

Netflix

This is delivered as a private profile on a Netflix Premium account that we manage. Your profile name and login steps are posted in your support ticket, so we never need your own Netflix email or password. It is not applied to your personal Netflix account, and watch history from other accounts does not carry over.

YouTube Premium

This is applied to your own existing Google account, rather than a separate account being handed over. You enter that account's email at checkout and send its password in your support ticket after payment, and we may need you online briefly during activation to confirm a verification code.

YouTube Music Premium

This is delivered as a direct upgrade applied to your own existing Google account, rather than a separate account being handed over. You enter that account's email at checkout and send its password in your support ticket after payment.

If delivery doesn't go as planned

If your order is delayed well past the stated window, or delivery fails outright, that's covered: reach out and we'll resolve it. See our Warranty Policy for what happens after delivery, and our Refund Policy for the rare case delivery can't happen at all.

Already ordered and want to check on it? Track your order or contact support.